Carpet Cleaning Auckland NZ – Trusted by Event Venues

How The Trusts Arena Got Their Event Carpets Back To Spotless

See our AMAZING RESULTS below!

When I got the call, I knew we had to move fast. I’m PJ Fernandes, owner of Green Shield, and we specialize in eco-friendly carpet cleaning in Auckland, NZ. Our client, The Trusts Arena, had just wrapped up a major concert attended by thousands. The aftermath? Sticky spills, chewing gum, and event carpet chaos.

This story is a great example of how even the biggest messes can be reversed with the right tools, the right team — and a bit of good old-fashioned elbow grease. If you’re facing a post-event carpet disaster, keep reading. You’ll see what we did, how it turned out, and maybe even feel confident to let us do the same for you.

Here’s The Trusts Arena’s Story

The Trusts Arena in Auckland isn’t just any venue — it’s a hub for large-scale events. After a packed-out concert, their team was left with a sticky situation. Drinks had been spilled across multiple areas, and worst of all? Chewing gum pressed into the carpets. The arena uses modular, loose carpets for events, so these had to be deep cleaned fast before the next function.

They needed a professional carpet cleaning company in Auckland — one that could act fast, work thoroughly, and leave the venue looking flawless. That’s when they called us.

Check out Before, During and After Images of this Job

What We Walked Into at The Trusts Arena

We arrived the next morning and got a full walkthrough of the venue. Let me tell you — if you’ve ever seen what thousands of dancing concert-goers can do to carpet, it’s not pretty.

There were:

• Sticky patches everywhere from spilled sodas and beer

• Gum smears in high-traffic zones

• Faint odors settling in

• Visible stains that stood out against the carpet’s usual clean tone

These weren’t your everyday hallway carpets. These were event-use floor coverings laid out across a massive venue space. The kind that takes a real beating, fast.

The venue manager was concerned. The carpets needed to look brand new for an upcoming event just days away. They were wondering: “Can it even be cleaned up properly?” We said, “Absolutely — let’s get to work.”

How We Tackled the Mess Head-On

We got right into our process. First, we isolated the worst areas — the sticky beverage spills and the chewing gum zones. Our team used specialized eco-friendly solvents to break down the gum without damaging the fibers.

We then moved into a full steam-based hot water extraction, the most effective method for deep-cleaning high-use carpets like these. This process does two things:

1. Lifts embedded grime and residue

2. Kills bacteria and removes odors

We made sure to treat all high-traffic areas with an added enzymatic pre-treatment, ideal for tackling sugary drink stains.

Thanks to our Green Shield-certified cleaning system, everything we used was safe, non-toxic, and environmentally friendly — a win for both the carpets and the people walking on them afterward.

It took us most of the day, but by the end, we’d gone over every inch. Our technician even triple-checked the perimeter areas, where chewing gum often hides unnoticed.

A Clean Comeback: The Results Speak for Themselves

When we rolled back the carpets, they looked nearly brand new. The sticky spots? Gone. The gum? No trace left. The venue manager’s eyes lit up.

What made the biggest difference?

• The carpets smelled fresh

• They felt soft underfoot

• There were no visible marks or stains

We even got a message later saying guests had commented on how clean and polished the floors looked during the next event.

And What Does The Trusts Arena Think?     

They were thrilled. The team at The Trusts Arena was very pleased with the outcome, and they told us they’d be keeping our number on speed dial for future events.

For us, that’s the biggest win — not just doing the job right, but giving our clients peace of mind that they’re in good hands when it matters most.